Government of Assam has launched Sarathi 104 as a one stop Health Information Helpline for resolving all health related issues of the citizens of Assam in a time bound manner.
104 Sarathi is a round-the-clock free of cost health contact center. It provides four key services:
The 24x7 medical advice helpline seeks to alleviate many of the minor physiological illnesses, ailments and mental distresses that people experience on a regular basis. Intervention at an early stage helps prevent these cases from escalating into major health issues.
104 Health Helpline also provides directory information, details on health schemes, a grievance redressal mechanism, validation of records for Mother and Child Tracking System (MCTS), and serves as a resource centre for ANMs, ASHAs, LHVs and other health workers.