1. A brief Overview:
GVK EMRI launched 108 services in Assam with a fleet of 20 ambulances on 6th November 2008. Currently GVK EMRI - Assam has a fleet of over 280 ambulances spanning the state and the Emergency Response Centre "ERC", has already attended to average of over 1200 emergency calls per day. The 108 Emergency Response Service is a free emergency service providing integrated medical, police and fire emergency services. GVK EMRI operates Dial 108 in Emergency in public private partnership with state governments. The service is normally free to patients.
2. Form(s) to be filled: No forms required
3. Guidelines for filling up the form: No forms required.
4. Eligibility criteria:
a. Medical Emergencies
b. Serious Injuries
c. Cardiac arrests
g. Maternal/Neonatal/ Paediatric
i. Animal bites
j. High Fever
l. Police Emergencies
m. Robbery / Theft / Burglary
n. Street Fights
o. Property Conflicts
p. Self – inflicted injuries / Attempted suicides
s. Public Nuisance
t. Missing People• Kidnappings
u. Traffic Problems (Traffic Jams or Rallies, road blockage etc)
v. Forceful actions, riots etc
x. Fire breakouts
y. Industrial fire hazard
5. Fees including the Payment Mode: Free of cost
6. Information to be submitted:
a. Where the call is placed from. ( district / taluka /city / town / exact location / landmark )
b. The type of emergency.
c. Number of people injured and the condition of the injured.
d. The caller's name and contact number – for location guidance if required.
7. How to Apply: Call 108
8. Things Not To Do:
Do not call 108 if there is no serious problem or emergency. It is not a number for enquiry or information gathering. Do not play around by dialling 108 as a joke. Otherwise a call in real emergency could be blocked and a life will be lost. If you happen to call 108 by accident then do not hang up until the officer asks you to do so.