Overview: In the changing life styles, an integration of multiple services to provide quick and comprehensive emergency response is required. Further, with increase in the number of road traffic accidents, high

 rate of birth related emergencies, bomb blast and other calamities demand a centralized emergency management system. Although there are referral transports available in the health facility but their services always do not address all the medical emergencies and cater very few of the rural population. Looking at the demand for comprehensive emergency system Government of Assam has entered into a MoU with the EMRI, Hyderabad on 8th July, 2008. Started on: The 108 Mrityunjoy Emergency Response Services was formally inaugurated on 6th November, 2008 at Guwahati. Objective: The objective of the partnership is to improve access of the general public to services like Medical, Police and Fire. Strength: There are in total 380 ambulances covering all 27 districts. Each Ambulance is manned by a ‘Pilot’ and an ‘Emergency Medical Technician’ (EMT) who is a trained para-medic capable of providing pre- hospital care while transporting the patient to the hospital. How To Avail: The Mrityunjoy-108 Emergency Response Services is 24 x 7 functional with dedicated team members. Dialing ‘108’ the toll free emergency number, the emergency call lands at Emergency Response Centre (ERC). From there the call is processed depending on the emergency and location of the caller and is dispatched to the Ambulance located nearest to the site of emergency. Services Provided: 108 Service from 2008-09 to 2017-18 (Up to April, 17) Parameters FY 2008-09 FY 2009-10 FY 2010-11 FY 2011-12 FY 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 (Up to April, 17) Total Total Calls 959953 3163754 2553410 2897898 3221838 3293137 3503223 3741189 2880986 249917 26465305 Emergency Call 88532 458464 547549 566487 543656 573884 641876 566201 440126 34121 4460896 Total Availed Medical Emergencies Served    37855 271587 320344 335282 296068 382294 442511 421669 335012 26378 2869000